Recent Cyber Monday deals from HP extended the offer of a totally free Nook. But the small print suggests that free isn't always free. Read on and learn the best way to protect yourself.
Nook not necessarily free gift
During Cyber Monday, consumer Brian started trying to find a new laptop. According to the Consumerist, he got a totally free Noon e-reader as part of the promotion. When Brian took the Ultrabook back because he did not want it anymore, he had to pay $99 plus tax for the E-reader still.
Not the only customer
It seems ridiculous to somebody who got a "free" Nook to have to pay $99 plus tax later. Brian is not the only person who has had this problem before. Clearly the Nook was not necessarily free and cost something. It appears on the consumer's receipt differently too, which is just how HP processes orders, it said.
The customer cannot get back the $106 they were charged for the promotion, and the company will not take back the free nook. An HP source said that the company will not take back the Nook or give a $106 refund for the gadget.
Look at the small print
The terms of the transaction showed that the Nook price was really bundled with the HP price rather than actually being a free product offered on top of the computer. The fine print is where all the essential info could be found.
The "free Nook" sting is still there and makes lots of people angry since it cannot be returned, though it could be sold at the consumer's discretion.
What's A Free Nook To HP? Not Free!dias beneficia
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